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>Dear CAEN,
>We get a problem with the mainframe software working
>in the grouping mode.
>Created emergency situation since we are far from the important
>physics experiment just one week.
>
>The problems are:
>explicitly rebooting the CAEN crate when trying to add channels to the
>group.
>Disappearing of the entire group in case of removing the board from
>the mainframe, even when the channels from the removed board are only
>the
>part of the group.
>To solve this problems we simply update the mainframe software.
>
>Thanking you in advance,
>Vardan Gyurjyan
>
>phone: 757 269 5011
> 757 599 3709
>TJNAF,
>Newport News, VA 23606
>Mail box 16
Viareggio, Dec. 1st 1997
O/R: CC/P/718/97
Dear Mr. Gyurjyan,
First of all, we need to know the software version you have.
We suggest you not to make any operations of adding or removing channels
from the groups.
Concerning the desappearing of the entire group, it's ok like that.
We remain at your complete disposal for any further information you may
require.
Best Regards.
Claudio Raffo
***************************************************
* CAEN SpA Tel. +39 584 388 398 *
* Via Vetraia, 11 Fax +39 584 388 959 *
* I-55049 VIAREGGIO E-Mail INFO@CAEN.IT *
* ITALY URL: http://www.caen.it *
***************************************************
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>Dear CAEN,
>We get a problem with the mainframe software working
>in the grouping mode.
>Created emergency situation since we are far from the important
>physics experiment just one week.
>
>The problems are:
>explicitly rebooting the CAEN crate when trying to add channels to the
>group.
>Disappearing of the entire group in case of removing the board from
>the mainframe, even when the channels from the removed board are only
>the
>part of the group.
>To solve this problems we simply update the mainframe software.
>
>Thanking you in advance,
>Vardan Gyurjyan
>
>phone: 757 269 5011
> 757 599 3709
>TJNAF,
>Newport News, VA 23606
>Mail box 16
Viareggio, Dec. 1st 1997
O/R: CC/P/718/97
Dear Mr. Gyurjyan,
First of all, we need to know the software version you have.
We suggest you not to make any operations of adding or removing channels
from the groups.
Concerning the desappearing of the entire group, it's ok like that.
We remain at your complete disposal for any further information you may require.
Best Regards.
Claudio Raffo
***************************************************
* CAEN SpA Tel. +39 584 388 398 *
* Via Vetraia, 11 Fax +39 584 388 959 *
* I-55049 VIAREGGIO E-Mail INFO@CAEN.IT *
* ITALY URL: http://www.caen.it *
***************************************************
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