Welcome to the JLab Travel Reservation System
JLab has contracted with CI Travel to fulfill the Lab's travel arrangement needs. There are two approved ways for a JLab staff traveler to make travel arrangements at JLab.
1) Inform your Travel Coordinators - who will complete all documentation and obtain approvals for staff and visitors within their group before making any travel arrangements that will obligate JLab funds.
2) If authorized by your Division - make your own travel arrangements. To exercise this option you are responsible for completing all documentation and obtaining approvals prior to obligating any JLab funds. The JLab policy in Section 402 of the Administrative Manual is a good place to find most of the answers.
Methods of making travel arrangements include:
- Rearden Personal Assistant on-line booking system+
- Sending an email to: Veronica Pearce (jlab-travel@citravel.com) or call her at JLab on 757-269-7269
- Contacting the CI Travel main office at 757-461-0022 if there is no response to an email or on-line booking within 4 hours*
- Contacting the CI Travel after hours service at 1-800-876-4992 and use Agent ID - VPD
USING Rearden Personal Assistant - (https://jlab.reardencommerce.com)
A User ID and password are needed to use this product. If you are registered use the web address above to sign-in.
To register for a User ID, send an email request to E-Solutions@citravel.com and include your name and email address.
If you have a profile already in the system you will receive a registration invitation from notifier@us.reardencommerce.com
Need help with Rearden Personal Assistant?
- Open Enrollment instructions - for people who do not have a travel profile.
- Notification preferences - get messages on your mobile, blackberry, iphone, email, etc.
- Guest Traveler (Traveler, Guest) - When and how should this be selected?
- Delegates:
Legend:
+ Travel arrangements made using Rearden Personal Assistant, require that the traveler be registered to use the system.
* 4-hour window - CI Travel agreement requires them to respond to all requests for travel arrangements within 4 hours of sending the request via email or through the Rearden Personal Assistant on-line product on business days. Should there not be a response to your communication,
1) Call Veronica at her JLab extension (7269)
2) Contact Travel Services so we can investigate further (Carol @ 7519 or Pam @ 5370)
3) Call CI Travel at their main phone number (757-461-0022)
4) If it is not normal business hours on the East Coast - call the after-hours service at 1-800-876-4992 and use Agent ID - VPD