TITLE:

ES&H Manual

 

DOCUMENT ID:

4100 Appendix T1

ES&H Training Course Development Procedure

 

 

1.0          Purpose

 

This procedure describes how to request, designate an owner, produce, review/approve, activate, and deactivate an environmental, safety, and health (ES&H) training course. 

 

2.0          Scope

 

This procedure applies to any training related to ES&H.

 

This appendix is written in coordination with ES&H Manual Chapter 4100 Training Program.  All relevant content within the chapter applies to the process steps outlined in this appendix.

 

3.0          Responsibilities

NOTE:  Management authority may be delegated at the discretion of the responsible manager.

 

3.1            Anyone at Jefferson Lab

·       Identify a need for training /skill.

 

3.2            Subject Matter Expert (SME) - Course Owner

·       Upon request, determine whether an ES&H training course is required to teach a skill.  If a course does not exist, propose a new course to AD, ESH&Q.

·       Work with Human Resources – Training and Performance Office to produce a course.

·       Perform a Beta-Test Course Review prior to approval.

·       Periodically review all owned courses.

·       Update courses to ensure compliance with requirements.

·       Deactivate a course when it is no longer relevant to laboratory requirements.

 

3.3            Associate Director – ESH&Q

·       Authorize training course production and designate a Course Owner.

·       Review, and if acceptable, approve ESH&Q training courses.

 

3.4            Human Resources – Training and Performance Office

·       Work with Course Owner to produce a course.

·       Activate a course including assigning the course a number.

·       Deactivate and archive courses as appropriate.

 

4.0          Process Steps

 

4.1            Identify Training Required

 

Step 1.           Anyone may bring a request for ES&H training to the appropriate Hazard Issue Subject Matter Expert (SME).

Step 2.           The SME determines:

IF

THEN

A lab-wide training course already exists.

Inform requestor and provide the course number.

Off-site job-specific training is appropriate

Provide recommendation(s) for qualifying course following the Job Related Training process.

Event Specific (one time only) session is warranted

Continue to Step 3.

A lab-wide training course is required

Continue to Step 3.

 

Step 3.           The SME submits a request for a course to the Associate Director – ESH&Q citing justification and skill(s) the course is required to teach.

 

4.2            Course Authorization and Owner Designation

 

Step 1.           The Associate Director – ESH&Q authorizes training course production:

IF

THEN

Authorized

Assign a Course Owner – typically the SME

Not Authorized

Provide feedback to the requestor with an explanation.

 

4.3            Course Production

 

The Course Owner coordinates with the Human Resources – Training and Performance Office to perform the following processes steps:

 

Step 1.           Develop a lesson plan.  Include:

·       Pre-requisite training required

·       Target audience

·       Re-qualification period

·       Identification of learning objectives/skills

·       Outline of course

·       Method to verify objectives are met/skills are attained

Step 2.           Develop a Job Task Analysis (JTA) question to add to the system.

Step 3.           Develop training material meeting the criteria established in the lesson plan. 

 

4.4            Course Review/Approval

 

The Course Owner performs the following process steps.

 

Step 1.           Conduct a “Beta-Test” of the course.  Include: a Division Safety Officer, Subject Matter Expert, affected supervisor, and staff member.

Step 2.           Provide an ES&H Training Course Evaluation, if appropriate, to beta-test participants.

Step 3.           Revise training content as appropriate based upon feedback from the beta-test participants.  (If extensive revisions are required, another “Beta-Test” could be required.  Discuss options with the Human Resources – Training and Performance Office.) 

Step 4.           Obtain approval from Associate Director – ESH&Q to activate course.

Step 5.           Inform Human Resources – Training and Performance Office that the course has been approved.

 

4.5            Course Activation

 

Upon course approval the Human Resources – Training and Performance Office performs the following process steps:

 

Step 1.           Assign the course a skill code number.

Step 2.           Update the JTA (or otherwise notify targeted individuals that the course is required).

Step 3.           Credit “Beta-Test” Participants (as appropriate).

Step 4.           Determine a course review date.

Step 5.           Notify the Course Owner of activation.

 

4.6            Periodic Review

 

Prior to the designated review date, the Course Owner reviews the course material and content to determine if updates are required. 

 

IF

THEN

No update is necessary

Notify (E-mail is sufficient) the Associate Director - ESH&Q and Human Resources – Training and Performance Office that the course has been reviewed and no changes are necessary.

Updates are necessary

Go to “Update a Course.”

 

4.7            Update a Course

 

Minor Edits: (e.g., grammar, punctuation, picture swapping, etc.) may be submitted directly to the Human Resources – Training and Performance Office at any time. 

 

The Course Owner performs the following process steps.

 

Step 1.           Review the course program and original lesson plan.

Step 2.           Denote additions, deletions, or other edits to ensure compliance with requirements. 

Step 3.           Submit edits to the Human Resources – Training and Performance Office.

 

The Human Resources – Training and Performance Office reviews requested revisions to ensure course objectives continue to be met; test criteria remains adequate; and other requirements, per department procedures; and incorporates revisions as appropriate. 

 

Depending on the extent of the revisions, another Beta-Test may be recommended.  See Section 4.5 Course Review/Approval.

 

4.8            Deactivate a Course

 

If a training course is no longer required, the Course Owner performs the following process steps:

 

Step 1.           Submit a request to “Deactivate a Course” to the Associate Director – ESH&Q citing justification. 

Step 2.           Upon concurrence from the Associate Director – ESH&Q submit the request to the Human Resources – Training and Performance Office.

Step 3.           Ensure the Human Resources – Training and Performance Office deactivates and archives the course.

 

5.0          Flowchart

Training Course Development Process

 

6.0          Revision Summary

 

Revision 2.0  11/14/13  Formerly 4200T1 Training Program Development Procedure; updated to reflect current laboratory operations; TPoC reassigned from BUllman to MLogue per MLogue.

Revision 1.0  10/04/13  Periodic Review; minor editorial changes; no substantive changes required per BUllman.

 

 

ISSUING AUTHORITY

TECHNICAL POINT-OF-CONTACT

APPROVAL DATE

REVIEW REQUIRED DATE

REV.

 

 

ESH&Q Division

Mary Logue

11/14/13

11/14/18

2.0

 

This document is controlled as an on line file.  It may be printed but the print copy is not a controlled document.  It is the user’s responsibility to ensure that the document is the same revision as the current on line file.  This copy was printed on 11/26/2013.