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4100
Appendix T1 ES&H
Training Course Development Procedure |
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This procedure describes how to request, designate an owner, produce, review/approve, activate, and deactivate an environmental, safety, and health (ES&H) training course.
This procedure applies to any training related to ES&H.
This appendix is written in coordination with ES&H Manual Chapter 4100 Training Program. All relevant content within the chapter applies to the process steps outlined in this appendix.
NOTE: Management authority may be delegated to a task qualified Jefferson Lab employee at the discretion of the responsible manager.
3.1
Anyone
at Jefferson Lab
·
Identify a
need for training /skill.
3.2 Subject Matter Expert (SME) – Course Owner
· Upon request, determine whether an ES&H training course is required to teach a skill. If a course does not exist, propose a new course to the AD-ES&H.
· Work with Human Resources-Training and Performance Office (HR-TPO) to produce a course.
· Perform a Beta Test Course Review prior to approval if possible.
· Periodically review all owned courses.
· Update courses to ensure compliance with requirements.
· Deactivate a course when it is no longer relevant to laboratory requirements.
3.3
Associate
Director – ES&H (AD-ES&H)
· Authorize training course production and designate the Course Owner.
· Review and approve ES&H lesson plans and training courses, if acceptable.
3.4
Human
Resources – Training and Performance Office (HR-TPO)
· Assist Course Owner with producing a deployable course.
· Activate a course, including assigning the course a number.
· Deactivate and archive courses as appropriate.
4.1 Identify Required Training
Step 1. Anyone may submit a request for ES&H training to the appropriate Hazard Issue SME.
Step 2. SME determines:
IF |
THEN |
A lab-wide training course
already exists. |
Inform
requestor and provide the course number. |
Off-site job-specific
training is appropriate |
Provide recommendation(s) for
qualifying course following
the Job Related
Training process. |
Event Specific (one time
only) session is warranted |
Continue to
Step 3. |
A lab-wide training course is
required |
Continue to
Step 3. |
Step 3. SME submits course request to the AD-ES&H, citing justification and skill(s) the course is required to teach.
4.2 Course Authorization and Owner Designation
Step 1. AD-ES&H authorizes training course production:
IF |
THEN |
Authorized |
Assign a
Course Owner – typically the SME |
Not Authorized |
Provide
feedback to the requestor with an explanation. |
Course Owner and HR-TPO perform the following
steps:
Step 1. Develop a viable lesson plan and submit to AD-ES&H for approval; include:
· Required pre-requisite training
· Target audience
· Re-qualification period
· Identification of learning objectives/skills
· Course outline
· Method to verify objectives are met/skills are attained
Step 2. Develop a Job Task Analysis (JTA) question to add to the system.
Step 3. Develop training material meeting the criteria established in the lesson plan.
Step 4. Submit training material (at least a script or outline) to the HR-TPO, which will return a deployable course including (if appropriate) narration, animation, completion tracking link, and skill code(s).
4.4 Course Review/Approval
The Course Owner performs the following process steps.
Step 1. Conduct a “Beta-Test” of the course. Include a Division Safety Officer, SME, affected supervisor, and staff member.
Step 2. Provide an ES&H Training Course Evaluation to “Beta-Test” participants, if appropriate.
Step 3. Revise training content based upon feedback from “Beta-Test” participants in concert with HR-TPO. If there are extensive revisions, another “Beta-Test” could be required.
Step 4. Obtain approval from AD-ES&H to activate course.
Step 5. Inform HR-TPO that the course has been approved.
4.5 Course Activation
Upon course approval, HR-TPO performs the following process steps:
Step 1. Enter the course and the skill(s) it teaches into the Learning Management System (LMS).
Step 2. Update the JTA (or otherwise notify targeted individuals that the course is required).
Step 3. Credit beta test participants.
Step 4. Determine course review date.
Step 5. Publish/activate the course and notify the Course Owner.
Prior to the designated review date, the Course Owner reviews the material and content to determine if updates are required.
IF |
THEN |
No updates required |
Notify (email is sufficient)
the AD-ES&H and HR-TPO that the course has been reviewed and no changes
are necessary. |
Updates
required |
Go to “Update a Course.” |
NOTE: Minor edits (e.g., grammar, punctuation,
picture swapping, etc.) may be submitted directly to HR-TPO. |
The Course Owner performs the following process steps:
Step 1.
Review
the course program and original lesson
plan.
Step 2.
Denote
additions, deletions, or other edits to ensure compliance with
requirements.
Step 3.
Submit
edits for lesson plan and course to HR-TPO.
NOTE: HR-TPO evaluates requested revisions to ensure
course objectives continue to be met, test criteria remains adequate, and
for other requirements per department procedures; revisions are incorporated
as appropriate. Depending on the
extent of the revisions, another beta test may be recommended. See Section 4.5
Course Review/Approval. |
If a training course is no longer required, the Course Owner performs the following process steps:
Step 1. Citing justification, submit a request to “Deactivate Course” to the AD-ES&H.
Step 2. Upon concurrence from the AD-ES&H, submit the request to HR-TPO.
Step 3. Ensure HR-TPO deactivates and archives the course.
5.0
Flowchart
Training Course Development Process
6.0
Revision Summary
Revision 2.1 – 11/15/17 – Updated to include a link to the ISD process per CATS #MOA-2017-16-03-01
Revision 2.0 – 11/14/13 – Updated to reflect current laboratory operations; updated TPOC from B.Ullman to M.Logue per M.Logue
Revision 1.0 – 10/04/13 – Periodic Review;
no substantive changes per B.Ullman
|
ISSUING
AUTHORITY |
TECHNICAL
POINT-OF-CONTACT |
APPROVAL
DATE |
REVIEW DATE |
REV. |
|
|
ES&H Division |
11/15/17 |
11/15/22 |
2.1 |
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