April 12-13, 1999
        User Program Managers Meeting

        • Badging Information
        • Sunday Social Possibilities
        • Lodging & Directions
        • Topics
        • Return to User Program Management and Support Activities

        Badging Information

        Our meeting in the EMSL will be in an area of the building where the wearing of a DOE badge is required. If your current badge says US Department of Energy at the top, and your picture is on a kelly green background then your badge is probably suitable for our building.

        If you do not have this DOE badge you will need to provide the following information in advance so that we can prepare a badge for you:

          Name: First, Middle, and Last
          Citizenship: US or ...
          Social Security Number:
          Date of Birth: (no cheating!)
          Employer Name:
          Employer Address (street, city, town, zip):
          Business Phone:

        Send this information to Tobe.Taylor@pnl.gov. You will need to produce picture I.D. at the time of badging.

        Sunday Social Possibilities

        We have 2 possibilities for fun outings on Sunday if there is enough interest and depending upon early afternoon arrival times. One option would be a Wine Tasting & Tour that will let you enjoy some of the best the Yakima Valley has to offer.

        The second option is a trip to Pendleton, Oregon, about 1 hour away, a town that has retained many of its historic Western roots. This trip includes their famous Underground Tour visiting among others the Prohibition card room, Chinese laundry, opium den, jail, Chinese living quarters, and the brothel that is currently a museum but left pretty much as it was when the madam and her honeys engaged in the oldest profession. We need a minimum of 8 to do this one as they are not open Sundays until May and they would have to set up a special tour for us. We could stop by Walla Walla's Whitman Mission on the return trip and see where Marcus and Narcissa Whitman worked and were massacred by the Indians.

        Please let Tobe know if you are interested in either of these choices.

        Lodging & Directions

        Both the Doubletree/Hanford House in Richland (802 George Washington Way, (509) 946-7611) and the Hampton Inn (486 Bradley Blvd., (509) 943-4400) are located along the Columbia River and provide nice accommodations. Government rates are offered by both. On the map the Doubletree/Hanford House is marked, and for some reason the Hampton is not, but it is adjacent to the Shilo, which is indicated on the map at http://www.pnl.gov/main/welcome/visitor.html

        Please make your own reservations by calling one of the numbers listed above. Additional visitor information may be found on EMSL's website at: http://www.emsl.pnl.gov/using-emsl/visiting.shtml

        Topics

        The vote was overwhelming for Services Provided to Users, followed by Orientation & Training. We will start with the User Services topic first using a presentation format. You may bring viewgraphs or we have a laptop available to allow PowerPoint slide viewing on the wall screen. You may send copies of your presentation ahead and we will prepare copies for handouts, or we can have someone make copies Monday morning when you arrive.

        Topic #1 Services Provided to Users

          1. What services and things do you provide for your users?
          2. Housing? Chemicals and supplies? Library? Restaurants? Cafeterias? Laundromat on site?
          3. Make travel arrangements for them? Recreational groups?
          4. Machine shops? Electronics? Building Services? How do you get these? Who pays for them?
          5. Offices, computers, fax, telephone?
          6. Insurance? Babysitting?
          7. Key/prox cards? User Guides? Welcome Packets? Secretarial support?
          8. What do you do that works well? What do you provide that might need some rethinking or further evaluation? What services are you looking at possibly providing in the future? What services have your users requested that you have not been able to provide?

        Topic #2 Orientation & Training

          Due to time constraints we will not do this topic in a formal presentation format, but the topic will be discussed in a round table fashion. You are encouraged to bring handouts to facilitate the group discussion. Questions to consider might be:

          1. What training is required?
          2. Do you have any users who do not come to your site to work but who must be provided with training?
          3. Methods of providing training? Number of persons who provide training?
          4. Time it takes to get someone trained and on the floor working?
          5. Computer training? Do you require any documentation to allow folks to use the training computers? Any difference for US citizen and foreign national?
          6. Stumbling blocks you have had to overcome.
          7. How do you determine who gets what kind of training? Does everyone get the same stuff?
          8. Do you provide any of it in advance of their arrival onsite? Is this necessary? If you do make it available, do any of them take advantage of it?
          9. Training accomplishments or methods that you want to brag about?

        Monday, April 12, 1999

        8:00 Continental Breakfast, Board Room
        8:30 Welcome by EMSL Lab Director Jean Futrell & Introductions
        8:45 TOPIC #1: User Services (Presentation format)
        10:00 Break
        10:10 User Services (cont.)
        12:00 Lunch
        1:00 Tour -- Dr. Doug Ray, Deputy Director
        2:00 User Services (cont.); Begin Topic#2 if time
        4:30 Adjourn
        6:00 Dinner @ Doubletree Hanford House -- Richland, overlooking Columbia River

        Tuesday, April 13, 1999

        8:00 Continental Breakfast, Board Room
        8:30 TOPIC #2: Orientation & Training (Roundtable style discussion)
        10:00 Break
        10:10 Continue discussions
        11:45 Next Meeting: Where? When? Topic ideas?
        12:00 Lunch
        1:00 Adjourn

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