Overcoming Barriers to Communication is a course created to assist employees to understand various barriers to communication. Through this course, attendees will realize the impact of medium and delivery on communication, recognize potential barriers to effective communication and how this translates into everyday work interactions. Participants will understand cultural differences (language and cultural context), gender stereotypes and unconscious bias, and how all these factors hinder good communication. Participants will learn strategies and gain tools on how to become more effective communicators.
Overcoming Barriers to Communication (updated AP-COM course)