ANTHEM ALERTS CONSUMERS TO PROTECT THEMSELVES FROM SCAM EMAIL CAMPAIGNS

ANTHEM ALERTS CONSUMERS TO PROTECT THEMSELVES FROM SCAM EMAIL CAMPAIGNS
Virginia Anthem customers may be receiving fake emails from spammers attempting to gain access to personal information in the wake of the recent Anthem cyber attack. These scams, known as "phishing" attacks, are designed to appear as if they are from Anthem in order to trick people into clicking on links to web sites and disclosing personal information.  The current rash of "phishing" emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.  Please find attached an example of what one of these fake emails may look like.

    •DO NOT click on any links in email.
    •DO NOT reply to the email or reach out to the senders in any way.
    •DO NOT supply any information on the website that may open, if you have clicked on a link in email.
    •DO NOT open any attachments that arrive with these emails.

Anthem is not calling members regarding the cyber attack and is not asking for credit card information or social security numbers over the phone.

This outreach is from scam artists who are trying to trick consumers into sharing personal data. There is no indication that the scam email campaigns are being conducted by those that committed the cyber attack, or that the information accessed in the attack is being used by the scammers.

Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the cyber attack with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and ID protection services upon enrollment.

For more guidance on recognizing scam email, please visit the FTC Website: http://www.consumer.ftc.gov/articles/0003-phishing.

For more information on the cyber attack, please visit www.anthemfacts.com

Anthem has also established a dedicated toll-free number that both current and former members can call if they have questions related to this incident. That number is: 1-877-263-7995.