IT Division recommends that all users of the BlueJeans videoconferencing solution install new BlueJeans App

IT Division recommends that all users of the BlueJeans videoconferencing solution install new BlueJeans App

On Saturday, Sept. 10, 2016, Jefferson Lab's videoconferencing solution, BlueJeans, will no longer support the BlueJeans browser plugin for event moderators and presenters. BlueJeans has announced that in order to continue using BlueJeans as a moderator or presenter, users will need to install and use the BlueJeans App.

The IT Division recommends that all users of BlueJeans install the BlueJeans app, because the BlueJeans browser plugin will become obsolete as it is phased out by the most popular browsers, including Firefox, Internet Explorer and Chrome. Installing the app now will ensure that you will continue to have uninterrupted access to the BlueJeans videoconferencing solution.

The BlueJeans App is available now for Windows (7, 8, 10) and Mac OS X (10.7 and above) systems. A Linux (RHEL7 and above) version will be released on Sept. 10. To download and install the app for your operating system, please visit the BlueJeans App download page:https://bluejeans.com/downloads

NOTE: The IT Division will ensure that the app is downloaded and available on all conference room systems. If you have any questions or concerns about this update, please contact the IT Division Help Desk (helpdesk@jlab.org or x7155).