Jefferson Lab Voice Mail Changes

As announced earlier this month, Jefferson Lab is currently in the process of installing and deploying a new voicemail system. The new system, which replaces an aging Octel system, will provide expanded services and a variety of new capabilities. We expect to activate the new system at 5:00 PM on Thursday, October 25th.

Although we are bringing the new system online and it will use the existing access number (ext. 7888) the old system will remain available during a 30 day transition period. After Thursday evening, the number to dial for access to the existing Octel system will be ext. 7999.

Voice Mail Instructions provides an outline of the basic commands that are available on the new Intuity system. Additional documentation will be posted as soon as it becomes available.

For additional questions, please contact the IT Help Desk at extension 7155.

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