JLab-wide Phone Outage: Saturday, Sept. 21

JLab-wide Phone Outage: Saturday, Sept. 21

Jefferson Lab’s landline telephone system will be down Saturday, Sept. 21, from 8 a.m.- 12 p.m. noon. The outage will permit equipment upgrades.

Across Jefferson Lab, the outage will disrupt:
• Landline telephone services
• Voicemail
• Fax machines

This outage will affect JLab and university phones in the ARC, but not the commercial tenants in the ARC.

To Get Help and Report Emergencies During the Outage:
- Use a cell phone to call 911.
- After you are advised to hang up by the 911 Dispatch Operator, immediately call the JLab Security cell phone at 757-342-9868. Advise Security of the 911 call, the nature of the emergency and the location of the emergency.
- Or activate the closest fire alarm box if no cell phone or coverage to alert Security of your issue.  (Security will send an officer to investigate; however response times will vary.) And if or when possible, follow up with a call to the Security cell at 757-342-9868 to advise them of the situation.

Inquiries during the outage can be made to Jefferson Lab Security’s cell at 757-342-9868.

For more information regarding this outage, contact the IT Division Helpdesk at helpdesk@jlab.org.

For further information regarding Emergency Response steps to take during this phone service outage, contact Emergency Manager Tina Menefee, at menefee@jlab.org  or call 757-768-4030.