Title: Scientist/Engineer Skills Matrix
Author: C. Callaghan
Last saved by: Lindsey Plessinger
Company: Jefferson Lab

Promotion Skills Matrix Form

Administrative Support/Secretary II

Name | Current Classification | Proposed Classification

Complete this form with relevant career information and current responsibilities/scope along with relevant examples of how each area of the Skills Matrix for the proposed classification is being met.  Criteria from the appropriate Skills Matrix is listed in the below table – complete each box with explanation and examples of how the employee is satisfying this criteria.

Education and Relevant Experience:  
•	High school diploma plus 2 years relevant experience or equivalent combination of education, experience and specific training.

Scope/Impact:  
•	Moderate scope.  The work involves the execution of specific rules or procedures and treating a variety of conventional problems, questions, or situations in conformance with established criteria.  It typically comprises a complete segment of an assignment or project of broader scope.  The work product or service affects the accuracy, reliability, or acceptability of further processes or services.  Properly performed work output may result in enhancement of the credibility of the group, department or lab.  Errors may result in significant delays, lost productivity and/or moderate damage to the reputation of the group or department.

Latitude:  
•	Works under general supervision.  Work is reviewed only on completion.  Latitude to make decisions and demonstrate initiative within established guidelines.  Employs strong reasoning skills.

Complexity:  
•	Develops solutions to a variety of problems of moderate scope and complexity.  Uses in-depth knowledge of relevant administrative practices and procedures.  Demonstrated competence in the use of a personal computer and various databases and software packages.

Supervision and Leadership:  
•	May supervise clerical students to ensure work is completed on time, priorities are in order, and to coordinate schedules.  May provide administrative guidance to other personnel.

Communication:  Interpersonal, Oral, & Written:    
•	Excellent oral and written communication skills.  Effective interface and conflict resolution skills.  Routinely works with a variety of staff personnel, as well as visitors to the Lab.  The contacts are generally in a moderately structured setting; e.g., established on a routine basis.

Submitted by | Date (mm/dd/yy) | Div/Dept. Head Concurrence | Date (mm/dd/yy)