• Employee Assistance Program

Employee Assistance Program (EAP)

What is an Employee Assistance Program (EAP)?

An EAP is a benefit provided by Jefferson Lab to help you and your family address issues and resolve problems that affect your work.

Our EAP provides you and your eligible family members with assessments and short-term counseling at no cost to you. If the problems cannot be resolved with short-term counseling, and further treatment is needed, your healthcare plan may pay all or part of the cost involved. In any case, the EAP will help find the most cost-effective, affordable services for you. You can feel confident that using the EAP will remain confidential; no information can be released without your written consent.

You can reach our EAP 24 hours a day, 7 days a week by calling 1-800-899-8174 or (757) 363-6777.

Detailed policy information is available in the Administrative Manual at https://mis.jlab.org/mis/apps/portal/admin_manual/viewDocument.cfm?documentId=77165